Terms of service

OVERVIEW

This website is operated by Voss & Roe. Throughout the site, the terms “we”, “us” and “our” refer to Voss & Roe. Voss & Roe offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all terms, you may not access the website or use any Services.

Any new features or tools added to the store shall also be subject to these Terms. We reserve the right to update or change these Terms at any time. Continued use of the website constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online platform to sell our products and Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

You must not transmit any malicious code, viruses, or harmful software.

A breach of these Terms may result in immediate termination of your access to our Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding payment information) may be transferred unencrypted across networks. Payment details are always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without written permission.

SECTION 3 - ACCURACY OF INFORMATION

We do not guarantee that information on this site is accurate, complete, or current. Any reliance on site content is at your own risk.

We may modify site content at any time without obligation to update it.

SECTION 4 - MODIFICATIONS TO SERVICE & PRICES

Prices may change without notice.

We reserve the right to modify or discontinue the Service at any time without liability.

SECTION 5 - PRODUCTS OR SERVICES

Some products may be available exclusively online and in limited quantities. Returns are subject to our Refund Policy.

We aim to display product images accurately but cannot guarantee exact colour representation on all devices.

We reserve the right to:

  • Limit sales by region or individual
  • Limit product quantities
  • Discontinue products at any time

We do not guarantee that products or services will meet your expectations.

SECTION 6 - BILLING & ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

You agree to provide accurate billing and account details and update them as necessary.

Orders suspected of resale or distribution may be cancelled.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or liability.

Your use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Our site may include links to third-party websites.

We are not responsible for their content, accuracy, or practices.

SECTION 9 - USER COMMENTS & SUBMISSIONS

You agree that we may use any comments or submissions you send us without restriction.

We are not obligated to:

  • Keep comments confidential
  • Pay compensation
  • Respond to submissions

You must not submit unlawful, abusive, or misleading content.

SECTION 10 - PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy.

SECTION 11 - ERRORS & OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions and update information without prior notice.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site for:

  • Illegal activities
  • Violating intellectual property rights
  • Harassment or discrimination
  • Uploading malicious code
  • Collecting personal data unlawfully

Violation may result in termination of access.

SECTION 13 - DISCLAIMER & LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

All products and services are provided “as is” without warranties.

In no case shall Voss & Roe, its employees, or affiliates be liable for any damages, including loss of profits, data, or revenue arising from use of the Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Voss & Roe from any claims resulting from your breach of these Terms.

SECTION 15 - SEVERABILITY

If any provision is found unenforceable, the remaining Terms will still apply.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either party.

We may terminate access if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms constitute the full agreement between you and Voss & Roe.

SECTION 18 - COMPANY INFORMATION

Voss & Roe operates as an independent e-commerce brand based in the United Kingdom.

SECTION 19 - GOVERNING LAW

These Terms are governed by the laws of the United Kingdom.

SECTION 20 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of the website means you accept those changes.

SECTION 21 - CONTACT INFORMATION

For any questions regarding these Terms, contact us at:
info@vossroe.com