Shipping Policy – Voss & Roe

At Voss & Roe, we are committed to delivering your order as efficiently and smoothly as possible.

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Order Processing

All orders are processed within 2 business days.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with your tracking details.

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Shipping Times

After your shipping confirmation email has been sent, delivery typically takes:

• 5–7 business days (standard delivery)
• Up to 7–12 business days (depending on location and demand)

Please note that shipping times are estimates and may vary due to external factors such as customs processing, carrier delays, or peak periods.

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Shipping Carriers

We work with trusted international logistics providers including:

• 4PX
• YunExpress

Once your parcel arrives in your country, the last-mile carrier (local postal or courier service) will handle final delivery. Tracking updates will automatically reflect this transition.

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Shipping Costs

We are pleased to offer FREE shipping on all orders.

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Tracking Your Order

You will receive a tracking link via email once your order has been dispatched. Please allow a short period for tracking information to update after receiving your shipping confirmation.

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Delays

While we strive to meet all delivery timelines, delays may occasionally occur due to:

• High order volumes
• Customs clearance processes
• Carrier or logistics disruptions

We appreciate your patience and understanding in such situations.

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Contact Us

If you have any questions regarding your order or shipping, please contact us at:
info@vossroe.com